Massage & Stretch Therapy Bookings

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• Initial assessment appointments require online bookings, subsequent & ongoing bookings or  treatment plans maybe booked via mutual agreement with practitioner and client.

• Full payment is require at each appointment or advance payment to secure the treatment plan.

• A treatment plan can include all modalities; therapies and yoga.

• All treatment plans are client focused, with a clear rationale.

 

Yoga bookings

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Some practices require online, pre-booking & pre-payment due to the nature of the

practice (small practice size | props provided) however, some are payable on arrival.

This is offered as a flexible option however, if continuous online booking, using the

option of ‘pay on arrival’ yet not attending becomes a regular theme, this option will

be removed. This is offered to be as exclusive and fluid as is possible.

 

There may be an option with some practices; to bring your own mat & pay on arrival,

this is offered as a flexible approach where there is no limit to numbers. This does not

incur any cancellation fees for non-attendance.

 

TWBB pricing

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We are a small business with the ethos of being as inclusive as possible. Our prices

may seem less than other professionals offering the same treatments and practice,

however, be assured that we deliver services that are of the highest quality.

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• To sustain the inclusive pricing, we must request prompt payments as we have do have overheads to meet weekly.

• The pricing is monitored and we will increase and/or decrease at our discretion.

•  All price changes will be communicated clearly, at the time of booking, either online or verbal, to give the option of informed consent.

 

Medical and Consent forms

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• All clients must complete and sign a declaration of health before any treatment or

• Therapeutic Yoga Practice is undertaken.

• Online bookings | a form will be sent and must be returned completed and signed before attendance.

• Yoga | where the practices allow for ‘turn up & practice’, a form must be signed before the start of the practice. Please arrive 10 minutes before the start of practice.

 

Disclaimer and Safeguarding

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• The Well Balanced Being will ensure that all information, insurance and ongoing training is up to date so to practice safely and within remit.

• You will use the premises that The Well Balanced Being hires to facilitate the treatment and practices at your own risks.

• Doors will be secured at venues however; this cannot be guaranteed due to the venues having other users in at the same time.

• The Well Balanced Being holds no responsibility for any personal items that may be lost, stolen or damaged during the appointment or practice.

• The Well Balanced Being will refuse treatment if this is considered outside scope or where there is a danger to cause damage.

• The Well Balanced Being will sign post or make a referral to the most appropriate practitioner, if this is required.

• The Well Balanced Being will not tolerate and will report to the necessary professionals and organisations all mistreatment to others, including and not limited to racial, sexual, physical and verbal aggression. This will result in a BAN of using The Well Balanced Being services and exclusion of the premises we practice from. This behaviour maybe shared with other similar providers to ensure community safety.

• The Well Balanced Being will review and respond to all negative feedback, this will NOT be done via social media or public platforms. Email info@thewellbalancedbeing.com and allow up to 7 working days for a response.